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New York Computer Exchange
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New York Computer Exchange
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Privacy |
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New York Computer Exchange respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you. We do not sell your personal information. We only share your personal data outside the New York Computer Exchange family of companies with your consent, as required by law or to protect NYCE, its customers, or the public, or with companies that help NYCE fulfill its obligations with you, and then only with partners who share NYCE's commitment to protecting your privacy and data. At any time you may contact NYCE with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.
Privacy and Data Security
At NYCE, your right to privacy and data security is a primary concern. That's why, when you visit our web site, we help you maintain control over your personal data on the Internet.
NYCE's Privacy statement discloses the privacy guidelines for the entire domestic NYCE Web site. The guidelines at this site are applicable only to this domestic Web site.
Personal information
NYCE only asks for specific types of personal information
In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.
For example, we request information from you when you:
Register on nyceonline.net
Request a quote
Place an order
Provide feedback in an online survey
E-mail notification of your order status
E-mail notification of your all transaction and conversation with sales guys.
Fill out a support request
Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference information, customer number and service tag number, as well as other similar personal information. If we ever ask for significantly different information we will inform you.
Using and Sharing Personal Information
NYCE only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with NYCE. Among other things, we want to help you quickly find information on nyceonline.net and alert you to product upgrades, special offers, updated information and other new products and services from NYCE. Agents of NYCE who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for NYCE.NYCE may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.
In addition, NYCE may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if NYCE reasonably believes it is necessary to do so to protect NYCE, its customers, or the public.
You can opt-out of NYCE's marketing list at any time
Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only NYCE (or agents working on behalf of NYCE and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on NYCE's marketing list, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of NYCE's marketing list or update your information by clicking
here.
NYCE will not disclose your personal information to any outside organization for its use in marketing without your consent.
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of NYCE for the purpose of performing services for NYCE.
Fulfilling your transaction request
If you request something from our Web site, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of NYCE, NYCE's Business Partners, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.
Marketing Use
The information you provide to NYCE on certain NYCE Web sites may also be used by NYCE and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way
E-Commerce
The online store at nyceonline.net is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. NYCE is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 1-800-NYCE-ONLINE. It has always been a NYCE practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
Information for Business Partners
If you represent an NYCE Business Partner, you may visit an NYCE Web site intended specifically for NYCE Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and NYCE Business Partners generally. For instance, this may involve using your information to send you details of NYCE Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or NYCE customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.
NYCE Supplier Administration
If you represent an NYCE supplier, you may visit an NYCE Web site intended specifically for use by NYCE suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of NYCE, NYCE's Business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent and/or other NYCE suppliers generally.
NYCE's Chat Rooms
If you participate in NYCE's chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside NYCE, who have access to that chat room. Also, please recognize that chat rooms may have additional rules and conditions. Each participant's opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of NYCE.
Cookies and Other Technologies
We sometimes collect non-identifiable information from visits to our Web sites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on NYCE Web sites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as "clickstream data." NYCE or others on NYCE's behalf may use this data to analyze trends and statistics and to help us provide better customer service. Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in an non-identifiable format and combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.
We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some NYCE pages use cookies, sent by NYCE or its third party vendors, or other technologies to better serve you when you return to the Web site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some Web sites may not work properly.
Some NYCE Web sites also use Web beacon or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across NYCE's Web sites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These Web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies. If you turn off cookies, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
Online Advertising
Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual.
Notification of Changes
This privacy statement was last updated on April 15, 2006. A notice will be posted on our Web site home page for 30 days whenever this privacy statement is changed in a material way.
Privacy Questions and Access
If you have a question about this statement, you can send an email to the NYCE Web site coordinator. The address for this is prvcy@nyceonline.net. You can also contact us at this address if you have a question about NYCE's handling of your information.
If you wish to obtain a copy of particular information you provided to NYCE, or if you become aware the information is incorrect and you would like us to correct it contact us at accessreq@nyceonline.net
Before NYCE is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe
Children's Privacy (Age 12 and Under)
NYCE takes children's privacy seriously.
NYCE does not seek to collect personal information about children through its Web site. NYCE does not condition a child's participation in an activity on the disclosure of more personal information than is reasonably necessary to participate in the activity.
If we become aware that a person submitting personal information to us through any part of our Web site is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.
Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request.
Contact NYCE
If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:
NYCE Address:
You may also click here and fill out the e-mail form under the topic: "Privacy Info: Request"
NYCE wants to help you keep your personal information accurate
You can request the individual information that NYCE has collected by submitting a request here. To view or edit the information that has been stored online, please visit the My Account section of the NYCE Web site. |
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